Problem
| Info |
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The HAVEN Home Central Air Monitor hasn’t been able to provide visible data in the HAVEN Home IAQ app. This can sometimes mean that the angle or positioning of the air monitor isn’t quite right in the duct. The current fix will reset HAVEN and allow you to use the Airflow Validation feature in HAVEN Installer IAQ app to ensure airflow readings are within the acceptable range. |
| Note |
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Please note: Any data gathered before reset will no longer be visible in the HAVEN Home IAQ app. We’re working to make this a separate feature, so resetting won’t be necessary in the future. |
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2. LED will turn solid blue which signals it’s ready to be reprovisioned to the home’s WiFi network through the HAVEN Installer IAQ app.
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3. Use the HAVEN Installer IAQ app to validate the air monitor’s angle in the duct. If readings continue to be low, you may need to try another location. Finish with following the rest of the steps in the app to connect to WiFi.
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